1/5 – Forferdelig
Kerry O.
2. oktober 2022
Likte: Innsjekking og beliggenheten
Likte ikke: Renhold og annonsens korrekthet
Not As Advertised
We were not happy with our stay. I had to text the owner for the code to the locks and she advised she would be bringing fresh bread and milk later on. Everything looked ok when we arrived but soon realised we weren't getting what we paid for.
The main thing that bothered us was that there is a security type camera in the main living area. Surely this is illegal??
They advertise - Continental breakfast including cereals, cheese, cold meat, crackers, juice, tea, coffee, bread and jam is complimentary. We got almost empty cereal containers. The fridge was dirty and there was an almost empty margarine container and a packet of ham that was about 3 months out of date. Luckily I had packed some milk, sugar and teabags....just in case!
We were out for the evening at a wedding and thought everything would be delivered while we were out. On return there was still nothing. There was no soap in the shower and the towels were so thin you could just about see through them. Also, they advertise washing machine is available for use but the laundry door is locked and a sign on it says 'Staff Only'.
At 7:15 the next morning I text the owner again to ask if she was bringing the items so we could have breakfast. At 8:30 she apologised and said she thought someone else had done it. She arrived at about 9:15 with a loaf of bread, margarine and milk. By this time some of the family had already left.
When we arrived home we found we had left something behind and I text the owner again and asked if she would be able to return it by post and I offered to pay for postage. We are in the same city so shouldn't take too long. She said she would but still have not received it after 4 weeks.
Kerry O.
Bodde her 1 natt i september 2022