Evolve Vacation Rental Network
- engelsk, fransk, tysk, spansk
Just what we needed!
The three bedrooms and two bathrooms at this house served our family of 6 so much better than a hotel! We could easily grocery shop and make food for our 4 kids at home, saving us so much money. We were in town for a large swim meet at the Riverside Aquatics Complex, and we were able to have another swimmer and coach over for dinner, eat on the patio. It was truly a home away from home!
Not ready for guests...
Home didn't have enough blankets for the beds. There was 1 blanket for 3 beds. When manager was told, I was asked to go buy a blanket and I would be reimbursed. I was in Corona on business, I didn't have time to go shopping.
The beds are very uncomfortable.
Hot water runs out very quickly.
Daniel, thank you for your review. We're sorry to hear that some aspects of your stay fell short of your expectations. When you contacted this homeowner regarding the lack of blankets in the home, he was confused because he was certain there was more than one blanket available. As such, he attempted to contact his housekeeper to see if she could help him better understand the situation. Unfortunately, he was unable to reach her. As a solution, he suggested that if you wanted to purchase more blankets, he would happily reimburse you to ensure you were as comfortable as possible. We apologize if this solution was not satisfactory, however, it was the only option at that point in time. We're also sorry to hear you found the beds to be uncomfortable, however, mattress taste is subjective. These beds and mattresses are just one year old, and this homeowner has never received any negative feedback about them. Finally, this is the first complaint we've received regarding the hot water. Many parties of over 3 guests have stayed in this home without running out of hot water, but we apologize if this was not the case for you and your party. As evident by past reviews, this homeowner is known for his 5-star service and strives to provide all guests with an enjoyable experience. Thank you again for your feedback. Best, the Evolve Team
Very nice home in a pleasant area of Corona!
The owner was very pleasant to work with, she responded to every communication promptly! Lovely home! We had everything we needed. Used Ralph's for grocery delivery and they were great! My only suggestion would be to upgrade bed linens, pillows were a bit flat. Also there weren't any extra blankets.
Nice House Ignorant Cheap Owner
The property, was a nice place. However, the following are the negatives that I have Never, experienced in all my years of vacation home rentals;
1. Not enough linens, so I had to go out and purchase sheets and towels.
2. Cameras; being under surveillance.
3. Limited use of television services; meaning I could not purchase movies and television shows, though willing to pay for said.
4. The amenities and photographs reflect a bar b q grill. However, there was no grill to be found.
5. Due to the grill not being there, I could not bar b q for the 4th of July.
6. The contact person was unavailable each time I tried to reach her.
7. I was offered an $80.00 credit per the issue of no grill; however, the property owner is trying to get out of following through.
I am short of taking the property owner and all concerned to small claims court.
The property owner seems to want to ignore this whole situation.
Michelle, we appreciate and welcome constructive feedback, although we and the homeowner do not believe this feedback is warranted. Based on our understanding, this group went above the stated maximum occupancy of 6 guests, which is why there weren't enough linens. The homeowner and local contact do not have any record of calls from this guest while they were in residence. There is not a grill at the property, and we hope the generous measures the homeowner took have helped to alleviate some of the frustrations.This property has never received this kind of feedback previously as this homeowner works diligently to ensure all guests have the optimal stay. We are confident future guests will have exceptional stays! Best, the Evolve Team