3 soverom, 2 bad, soveplass til 6
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Beautiful view for 1st floor condo
We had the best vacation ever at the Sand Dollar Comdo. Easy access to beach and pool. This is very important when you have small children. The kids enjoyed playing out on the grass right outside the back door. Already booked for next summer!!
Beautiful place, gorgeous view, right on the beach. We had a wonderful time.
Everything was really great. The two things that need updating are the washer and dryer. Took multiple times to dry loads and there needs to be a real broom or swifter awavilable to help clean up the sand. After a week of going in and out it was truly needed to help get up all the stuff we tracked in from outside. Other than that this is the place dreams comes true. My family and I will book again.
Great location and beautiful Kitchen but beds were uncomfortable
We loved the location and being on ground floor next to the pool and boardwalk to beach. Grounds were beautiful outside our condo and we enjoyed the turtles and bunnies as they came out to graze. The beach was literally steps away. The kitchen was way over expectation and was well appointed with the best of eveyting you could need. Kitchen was beautiful and appeared recently updated. The family enjoyed the large screen TV. The problem we had was the unit was not clean on arrival. Dirty dishes were put away in the cabinet. It looked like this unit may have been in the middle of upgrading. The beds were just terrible. I'm just being honest . We had to go out and get memory pads to finish out our week. Very cheap mattress. This made us all feel exhausted as we couldn't get good rest. Unit needs to upgrade bed and furnishings before I would consider again. Love the beach and location and will be back to Sand Dollar!
We are thrilled to hear that you enjoyed your stay. We are sorry to hear about your experience as this is not the standard of service that we uphold. Cleanliness is one of our main priorities and it pains us to hear that we may have missed the mark. We apologize for the property housekeeping not being up-to-par, as we strive to provide all of our guests with an exceptional vacation experience in a clean and comfortable environment. We have made the necessary dictations in our system to better handle such situations for future guests. We appreciate your feedback and honesty and hope that you continue to book with us.
Nice location, condo is ok
Condo location is great and being on the ground floor is nice to walk right out to the beach. But there are a few significant maintenance items. The sliding glass door didn't lock, they had a stick to put in the track, a little sketchy. Many of the pots and pans didn't have lids that fit and the non-stick coating was coming off on our food. There was no cookie sheet! (That was annoying). THE POOL IS NOT HEATED, it was super cold and completely unusable, very disappointing for our kids. Overall, the location is good and the finishes are nice, but the place was showing its age and you could tell it was heavily rented.
Thank you for taking the time and sharing your comments and concerns regarding your recent stay. We appreciate and welcome all feedback as this is how we continue to improve and provide an amazing vacation rental experience for our guests. We understand the importance of having prime essentials and a fully stocked kitchen and we apologize if this was not the case for you. We agree that it would be a nice feature to have a heated pool for those cold days. Sadly, this March has been colder than most years. Unfortunately, the community pool is the condo’s responsibility and we do not advertise it to be a heated pool. If there was any miscommunication on our end, we sincerely apologize. We will recommend this to the condo association to take into consideration going forth. Hopefully the kids were still able to enjoy their time with all that St. Augustine offers as well as the prime location to the beach! Thank you for bringing the sliding door issue to our attention. You’ll be glad to know that work orders have been set in place and will be fixed prior to future guest stays. If you are ever in the St. Augustine area again, please consider staying at Sand Dollar II. We would love the opportunity to give you that 5-Star vacation rental experience for your next getaway.
This is our first stay at the Sand Dollar. Although the location was beautiful, steps from the beach, this was a very outdated unit. After a few days, the dishwasher stopped working and they replaced it, then the AC stopped working, twice and they came out the next afternoon to fix, the sink in the master bath was clogged and the property management said they would come in and fix AFTER we left, mind you we were staying a month. The sliding glass door in the master bath did not open, the handle on the main sliding glass door broke off and to top it off we noticed water on the floor in front of the fridge. Maintenance came out and there was a leak behind the fridge that was leaking into the parking garage below our unit that was causing major damage below.
Needless to say, This unit is old and very outdated. The couches very uncomfortable, not enough seating for 6 people, not enough dishes or glasses in the kitchen, limited towels and bedding, the beds were very uncomfortable and no rugs on the floor as previously pictured. Very misleading and very disappointing. The location is beautiful but I highly suggest to the owners to upgrade the unit. I would highly recommend looking at other units at the Sand Dollar which have been previously upgraded as this one is not.
Overall nice but lacks detail to be comfortable
Kitchen was very nice to cook for 6 in, lay out was nice and location to beach and pool were perfect with small children.
Couches were pleather, cold, and uncomfortable. Not enough comfortable seating on the main living area. Lots of chairs, but not comfortable. Sheets on beds were very stiff and bleach smelling. I used the only two extra blankets instead. Dressers in rooms offered plenty of storage, but drawers were old and did not work properly. No DVD player, which we prefer for our younger children instead of regular TV.
Overall the week we spent here wasn't terrible, just not comfortable. Loved the location and kitchen. Would look at other units before renting this one again.