2/10 – Forferdelig
Simon B.
16. oktober 2023
Likte ikke: Renhold, kommunikasjon og annonsens korrekthet
Disaster villa - don't be by the review
Our family booked this villa for two weeks in September 2023. The view is clearly beautiful, but I am afraid everything else is a disaster.
The major issue with this property is an issue with the sanitation and septic tank. The entire property smells of sewage for much of the day and in addition has a mosquito infestation. Our two year old son was bitten more than thirty times over the first two days after which we kept him inside. Issues with mosquitos and sanitation are known to be major health risks.
Further, smaller issues include:
- Air conditioning not working in the bedrooms
- Blinds not fully shutting
- Electrical wires hanging from the ceiling
- Plug sockets and appliances not working
- Cluttered house full of personal items
- Poorly cleaned
- No spare bedding
- A dangerously mounted curtain rail which fell onto us when opening curtains
- stained and old furniture
- poor internet reliability and limited wifi reach
- the garden was completely overgrown with plants growing out of the drainage areas of the balcony
- Child pool safety gates that don't close
- Broken and damaged pool furniture
On explaining these issues to the owner, Aurora was initially helpful, arranging for the septic tank to be drained and promising to address some of the other problems. The draining of the septic tank helped for a few days but after that the smell and mosquitoes were back. None of the other issues were addressed. After explaining we were leaving early, Aurora stopped responding.
Simon B.
Bodde her 16 netter i september 2023