We loved our rooms in this old Victorian house. The setting is gorgeous, and there was everything we needed for our stay. You will need your own personal soap, shampoo, conditioner, and lotion, but all kitchen essentials are supplied, including salt and pepper, ziplock bags, sugar, etc. The laundry facilities are located in the house steps across the parking area and are coin operated. (The washer on the left is a little touchy, and the door must be closed completely before it will start.Tina, the onsite manager, was extremely helpful when I had problems.) The bed was cozy, and the apartment was a great place to come home to after treks across Vermont during the day. There are only two drawbacks which made me give a four rating instead of five. The first was not a problem for us but would be for someone with mobility issues. The stairway leading to the second floor apartment are very steep and narrow. There is a handrail, but I would not recommend them for anyone with back, hip, or knee problems. The second, more bothering problem for us, is that the water heater, an on-demand heater that only comes on when the hot water faucet is activicated, is located in the bedroom closet. Each time the visitors in the downstairs rooms turned on the water, the heater in the closet made loud noises, which can be annoying especially very early in the morning and late at night. Even so, we would gladly stay in this warm, cozy apartment again.